Service Overview

• Remote device monitoring for all available companies - Boston Scientific, Biotronik, Medtronic, Sorin and St Jude Medical.

• Registering of patients on the manufacturer’s website and the setting up of the pre-determined alerts.

• Monitor mailed to patient’s home / initial monitor setup

• Daily monitoring of the manufacturer's websites for device alerts.

• Alerts sent to you via a technology of your preference – eg email or SMS.

• Patient scheduling for remote device downloads.

• Monthly patient specific device reports with summary of findings

• SMS or email sent to patient monthly to confirm monitor is transmitting

• Trouble shooting of home monitors in the unlikely event of non-transmission

• Patients notified their monitor is functioning appropriately

 

Alerts

• ERI

• Atrial fibrillation burden >10% of one day

• VT with appropriate therapy and no shocks delivered

• Right atrial, right ventricle and LV lead impedance out of range <200 or >2000ohms

• Shock impedance <20 or > 100 ohms

• CRT pacing <85%

• Failure to resolve non-transmission issues within 60 days, e.g. patient non-compliance

• Inappropriate detection of VT/VF

• VT with delivered shocks

• Device status reset

• VF detected

• Device tachycardia therapy disabled

 

The above alerts will be sent to you via email. This will include the patient’s details with a brief description of the alert as well as a complete device report with electrograms (if transmitted) of the event in PDF format.

 

Patient database

 

All reports and patient data is kept in the RRM database. Access via a secure login is provided complimentary with the service.

 

 

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